Our Client First Approach is not just a mantra or a mission statement. It is a mindset that is ingrained in every Linkous Construction employee. It’s the way we do business day in and day out.
The Client First Approach ensures that your project will be handled with the utmost importance, from preconstruction, in which we thoroughly review every aspect of your project on the front end to avoid surprises and delays, to a smooth and successful completion.
We don’t start the process by giving you our opinion of your vision and how it needs to be executed. Instead, we believe in COLLABORATION and define that as:
Immediate, clear communication with the Client and team on the front end. This allows us to fully understand the project’s nuances and protect what matters most to you from day one.
We refer to this step as VALUE MANAGEMENT because we do the due diligence necessary on all fronts to give you the most accurate pricing and qualified team possible. Value Management means that we:
You get solutions instead of excuses. Value Management ensures that you receive the end result for which you asked without unforeseen issues or delays.
Your project isn’t just another job to us. It’s an opportunity to deliver an exceptional building and create a lifelong relationship. QUALITY CONTROL is a huge part of that, and something we take very seriously. We respect and honor your project by:
We keep our eyes on the details so there aren’t any unnecessary change orders or surprises. Our goal is to make the process as smooth as possible from start to finish.
We prefer POST-CONSTRUCTION because there is never a close-out. At Linkous, we expect our work to withstand the test of time. When the work is complete, we:
Because we are so diligent, our Clients receive the end result for which they asked. Your success is our success. The result is that 80% of our business is from repeat clients.